Help and support

Step 1: Create your Toast API credentials:

1. Login to Toast Web
2. Go to Integrations > Toast API access > Manage credentials
3. On the Create new credentials button, click the dropdown arrow then click Standard API
4. In the Credential name field, enter a name for your credentials (e.g. “ToasterSync”)
5. In Scopes, select:
   • menus:read
   • stock:read
6. Select the Location you want to sync Note: Toast only supports syncing one location in Shopify.
7. Click Confirm
8. In the Credentials table, click the credential you just created
9. Copy the Client ID and Client secret

Step 2: Find your Restaurant GUID:

1. Go to Toast Web
2. Go to Admin > Restaurants
3. Click the restaurant you want to sync
4. Copy the Restaurant GUID
5. Alternatively, use the Chat Assistant in Toast Web - ask “What is my restaurant GUID?”

Step 3: Enter these credentials into ToasterSync:

1. Go to Settings
2. Ensure Production is selected
3. Enter Client ID and Client secret you copied from Toast
4. Enter the Restaurant GUID you copied from Toast
5. Click Connect Toast to test the connection
6. Click Save to store your credentials

Toast webhooks let ToasterSync update your Shopify products automatically whenever you change a menu item in Toast — available on the Starter and Pro plans.

Step 1: Copy your webhook URL from ToasterSync

1. Go to Settings → Webhooks
2. Copy the Webhook URL

Step 2: Register the webhook with Toast

1. Login to Toast Web
2. Go to Integrations > Toast API access > Webhooks
3. Click Add New Webhook
4. Paste the ToasterSync webhook URL into the Endpoint field
5. Subscribe to the Menus event category (this covers item, modifier and price changes)
6. Click Save

Toast will now POST every menu change to ToasterSync. Recent events appear under Dashboard → Logs with their processing status.

1. Go to Settings → Shopify
2. Enter your Shopify store domain (e.g. my-store or my-store.myshopify.com)
3. Click Connect with Shopify → — we'll redirect you to Shopify to approve the install
4. On the Shopify permissions screen, click Install app to grant ToasterSync the product and collection access it needs
5. Shopify returns you to ToasterSync and the connection is saved automatically — no extra "Save" step is required

You can revoke access at any time from Shopify Admin → Apps, or by clicking Disconnect on the ToasterSync Shopify settings page.